How do I locate and print my receipt?

This article explains how to locate and print your receipt for AIA Contract Documents purchases. Users can log in to aiacontracts.com, access Order History under Subscription Management, and download a PDF copy of their invoice or receipt. It also provides troubleshooting steps if the invoice is not found and guidance on contacting Customer Support for assistance.

1. Log in to Your Account

• Go to aiacontracts.com and log in with your credentials.

2. Access Your Subscription Management

• Navigate to My Account > Order History
• Here, you will see a list of your active and past subscriptions and invoices.

3. Find Your Invoice

• Locate the relevant subscription or order for which you need a receipt.
• You will see an option PDF next to each invoice or order

4. Download and Print

• Click DOWNLOAD INVOICE or DOWNLOAD RECEIPT. This will download a PDF copy of your invoice/receipt to your device.
• Open the PDF and print it using your computer’s print function.

If You Can’t Find Your Invoice

• If you are unable to locate your invoice, you can request a copy:
  • Contact Customer Support (support@aiacontracts.com) and provide your email address and order number.
  • Support can resend the invoice to your email or provide a direct payment link

Troubleshooting

• If you do not receive the invoice by email, check your spam or junk folder.
• As a last resort, Customer Support can send you a direct link to the payment page, which you can use to view and print your invoice

Summary Table:

FAQs:

Where can I find my receipt for a subscription or order?
Log in to aiacontracts.com and go to My Account then Order History to download your receipt.

What should I do if I cannot find my invoice?
Contact Customer Support with your email and order number to request a copy.

Can I print my receipt directly from the website?
Yes, download the PDF from Order History and print it using your computer’s print function.